MICHAEL MCCOY, C&EN NORTHEAST NEWS BUREAU
"Chemistry is back," declares
thomas Müller-Kirschbaum, head of worldwide
production and technology development for the laundry and home
care business of Henkel,
the German consumer products giant. Müller-Kirschbaum,
a veteran of the soap and detergent scene, is talking about
the thrust today in Henkel's R&D labs after several years
in which new product forms--gels, sachets, tablets, and the
like--seemed to be all the rage.
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This focus on chemistry is occurring across Henkel's
product portfolio, Müller-Kirschbaum says, but it doesn't
necessarily mean more chemicals in the retail box or bottle
that the consumer buys. "Our direction is smart chemistry,"
he says. "The amount of material in our recipes is not going
up, but there is a smarter
kind of chemistry in the products."
Chemical companies may be disappointed to hear
that Henkel won't be packing in more ingredients. Still, Müller-Kirschbaum's
description of Henkel's R&D direction should give some comfort
to firms that supply cleaning product companies like Henkel
with performance-enhancing ingredients. Suppliers' laboratories
are full of innovations that can improve consumer product performance,
but many makers of these products are not eager purchasers these
days.
That's because a poor economy and big retailers
with their own private-label brands have combined to put a price
squeeze on home care products, particularly laundry detergents.
This pressure starts on store shelves and cascades through consumer
product makers and on to the chemical industry.
"The pressure is on for the innovators -- the
Procter & Gambles,
the Henkels, the Unilevers
-- to put products out there that meet price constraints and
still secure a place in the market," says Mike Cheek, head of
home and fabric care in North America for Ciba
Specialty Chemicals. "There is still room for innovation,
but it must be delivered at the prices that consumers pay today."
That same pressure is on chemical companies like
Ciba as well, Cheek acknowledges. These firms are responding
with their own variations on smart chemistry--lower priced versions
of premium ingredients and enhanced delivery of existing ones--that
promise innovative new effects at little or no additional cost.
Nowhere is the pressure on retail prices more
evident than with Procter & Gamble's value-priced Gain,
the fastest growing U.S. laundry detergent brand last year.
J. Keith Grime, vice president of R&D for P&G's global
fabric and home care unit, says Gain's success is based on "knowing
the consumers for whom the product is targeted and delivering
exactly what they need at a price they can afford so that they
recognize the value."
INTERESTINGLY,
although Gain is a midtier brand, it draws on some of the chemistry
developed for P&G's premium Tide brand. For example, Grime
says the powdered variety of Gain now contains a proprietary,
quick-dissolving alcohol sulfate surfactant developed with Shell
Chemical and launched in 2002 in Tide. And Gain powder with
bleach contains nonanoylbenzene sulfonate, the high-performance
peroxygen bleach activator long used in Tide with Bleach.
Likewise, Gain Fabric Enhancer is a new fabric
softener that uses diethylester dimethyl ammonium chloride,
the same softener active found in P&G's premium Downy brand.
Of course, P&G reserves some technologies
for Tide and for Ariel, its premium European brand. In France,
for example, the company recently introduced Ariel Style, which
Grime calls the first detergent to offer a fabric shape retention
benefit. The technology, called Fiberflex, was developed in
partnership with one of P&G's chemical suppliers.
Grime describes Fiberflex as a novel cationic
aminosilicone that deposits well on fabrics, even in the presence
of high levels of surfactant, a historical limitation of such
chemistry. He says the patented structure--an amino/ethylene
oxide backbone with poly(dimethylsiloxane) spacers--can be thought
of as repeating amino groups separated by silicone springs that
impart the shape-retention benefit.
Also being introduced in P&G's flagship brands
is a new enzyme combination of pectate lyase and mannanase.
Grime says this combination targets the pectins, mannins, and
guars that are present in many food stains, either from the
food itself or from thickeners used with them. Not only are
these substances difficult to remove, they leave residues after
washing that can act as "magnets" and attract other stains during
wear, he says.
Another premium brand innovation from P&G
is an ethoxylated quaternized sulfated amine that the Tide and
Ariel franchises are incorporating as a cleaning polymer. According
to Grime, this technology improves cleaning performance on two
fronts: through improved soil suspension capability and improved
removal of outdoor soil stains, a perennial laundry problem.
Like P&G, Henkel also introduced new technology
to its premium detergents during 2003. Müller-Kirschbaum
says the company completely reworked the heavy-duty laundry
detergents it sells in Europe by employing the smart chemistry
concept in two different ways.
Henkel's powdered detergents no longer contain
any nonsoluble materials, which can deposit as residue on fabrics.
Notably, last year Henkel phased out the zeolite builders that
it pioneered decades ago when Europe banned laundry phosphates.
Müller-Kirschbaum says the firm has returned to the soda
ash/silicate combination common before phosphates, but now with
the assistance of special cobuilders and other trace ingredients
that prevent the mineral precipitation that plagued the formulas
of old.
The second chemistry change, launched early this
year, is a short-wash-cycle formula for Henkel's flagship Persil
detergent brand. Highly soluble, the formula is designed to
work with the shorter wash option that is showing up on Europe's
front-loading washing machines. In concert with the new formula,
the recommended dosage of the Megaperls variety of Persil has
been cut from 75 g to 68 g. "It has 10% less chemicals but smarter
chemistry because the performance is better than before--especially
in short and cold wash cycles," Müller-Kirschbaum says.
Tide, Ariel, and Persil aside, however, successful
premium laundry detergent brands are few and far between these
days. Indeed, figures from market researchers at Information
Resources show that sales of Unilever's premium detergent, Wisk,
fell almost 16% during 2003, although the brand is still the
fourth largest selling U.S. liquid. Instead, Gain and Dial's
value-priced Purex brand were the growth leaders last year.
Demonstrating the appeal of midtier brands, Henkel
announced in December that it is acquiring Dial for $2.9 billion
as part of a major push into the U.S. market. Interestingly,
Henkel and Dial teamed up in 2000 in a joint venture to create
a premium version of Purex called Purex Advanced. That effort
failed, but Müller-Kirschbaum says the acquisition opens
broader possibilities in the laundry detergent market.
"Dial is in the value-for-money area, whereas
Henkel normally has a premium strategy," he says. "We can learn
a lot from Dial on how to make a profitable business in value-for-money."
Dial brands might become conduits for Henkel technology, he
adds, or Henkel brands could be launched in new markets through
Dial's distribution channels.
Mindful of such developments, chemical companies
are turning their efforts to developing quality ingredients
that are cost-effective even in midtier detergent brands. Kevin
Beairsto, marketing manager for detergents at Alco
Chemical, a division of ICI's
National Starch & Chemical that focuses on specialty
polymers, says there has been "a marked improvement in value
brand performance over the past decade, and much of the improvement
has come from the use of premium ingredients."
Beairsto says Alco develops ingredients for such
products with an eye to the value of the total formulation more
than the cost of individual ingredients. For example, he says
the firm recently launched a polymer designed to improve anti-redeposition
in liquid laundry systems that costs, on a discrete basis, about
50% more than competing commodity polymers.
"Initial reaction from our customers is almost
always, 'There is no way we can afford that kind of additional
cost in our formula,' " Beairsto says. "But when the customers
evaluate the polymer, they find that it allows them to reduce
levels of other materials in the formulation and that it is
effective at much lower levels than traditional commodity materials."
IN
OTHER CASES, specialty chemical suppliers
rework a premium product into a cheaper version that can be
used in lower priced brands. Herman Mihalich, home care vice
president for Rhodia,
says his company is in the process of launching a cost-effective
extension to its well-known Repel-O-Tex line of polyester-based
soil-release polymers.
Soil-release polymers work best on polyester
garments, where they deposit in the wash and then act as a sacrificial
layer to which soil adheres during subsequent wearing. Mihalich
says the new product, Repel-O-Tex SRP-6, is a higher solids
version intended to bring premium-type benefits to midtier brands.
The next best thing to a low-priced product that
performs like an expensive one is delivering the expensive one
more cost-effectively. Improved delivery through encapsulation,
polymer matrixes, and other means is an area of intense research
among specialty chemical companies. While this search for innovative
delivery techniques is not new, companies such as Alco, Rhodia,
International Specialty Products,
and Ciba have stepped up their efforts over the past year.
For Alco, effective product delivery is both
a challenge and an opportunity. Beairsto explains that the company
has technologies that could solve many consumer problems. "However,
much of the chemistry is fairly expensive," he says. "And because
many of the polymers are not inherently drawn to the surface
being cleaned, much of the material--and the expense--is drained
out with the wash water."
Beairsto says Alco is working on encapsulation
and targeted delivery of polymers--as well as fragrances and
other actives--with sister ICI companies. Dallas Hetherington,
business manager for Alco's encapsulation and delivery systems
team, notes that National Starch has a long history in specialty
encapsulation starches for the flavor and beverage industries.
"Fragrances can be quite similar to flavors, so it is not a
big leap for us to be involved with fragrance encapsulation,"
he says.
Alco recently licensed a family of delivery technologies
from Salvona LLC and is
developing them with a focus on fragrance for detergents and
fabric softeners. And Hetherington says National and Alco will
be leveraging fragrance expertise in Quest, ICI's flavors and
fragrances unit, and elsewhere in their parent company.
ICI companies aren't the only ones redirecting
delivery technology from other businesses to home care. Rita
Köster, global marketing director for home and fabric care
at Cognis, acknowledges
that her firm's encapsulation portfolio is today mostly directed
at the personal care market. But with aesthetics driving purchasing
decisions even in the cleaning products aisle, she says her
unit is "giving encapsulation technology a high priority."
Likewise, Sotiri A. Papoulias, global marketing
director for ISP's performance chemicals business, says his
company has developed an ingredient delivery system based on
microemulsion technology originally developed to deliver hydrophobic
agrochemical actives in water-based formulations. Called Microflex,
the system is based on n-octyl
pyrrolidone and a naturally derived surfactant.
Papoulias says the anionic surfactants prevalent
in laundry detergents tend to compromise fragrances and limit
fragrance delivery to the clothes being washed to just 15 to
20%. He acknowledges that Microflex isn't a cure-all but says
even a small benefit is of great interest to ISP's customers
and that some have been testing the product in liquid detergents
since mid-2003.
Thomas McGee, head of global technology and innovation
for the fragrance division of flavor and fragrance giant Givaudan,
says getting fragrance from a liquid laundry detergent onto
fabric is indeed a Holy Grail of the detergent industry. "We
currently fragrance fabric by the use of water-insoluble materials
with low perception thresholds," McGee says. "However, the level
of fragrancing we achieve is far lower than that achieved from
fabric softeners," which are based on cationic surfactants.
POWDERED
detergents are a different story. For them, Givaudan
recently launched Granuscent encapsulation technology, which
is designed to protect volatile fragrance materials and those
that are attacked by other ingredients. McGee says Granuscent
granules are made by spray-drying an emulsion containing the
desired fragrance to form a glassy hydrophilic matrix. This
is then agglomerated using a second emulsion. Stability and
release are controlled by selection of encapsulation materials
in both emulsions.
According to McGee, the technology has been evaluated
by major soap and detergent manufacturers and is now in a large
consumer test. Granuscent adds cost, he acknowledges, so it
must provide a perceived consumer benefit or help support a
strong advertising claim. One way to offset this cost, he adds,
would be to use the technology to co-encapsulate nonfragrance
detergent ingredients.
Another flavor and fragrance developer with a
strong encapsulation effort is Symrise,
which was formed last year from the merger of Dragoco
and Haarmann
& Reimer. Keith McDermott, the firm's vice president
of applied research, says Symrise's starch-based InCap and polyvinyl
alcohol-based PolyCap products are leading encapsulation systems
for dry products. Its SymCap system, which can contain urea-based
resins or natural gums, is geared toward liquids.
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IN
THE THICK
Scientists at Alco Chemical and National Starch are developing
specialty polymers for fabric and home care use.
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"Symrise is the largest producer of spray-dried
fragrances for personal care," McDermott says, "and we are leveraging
our personal care technologies into home care." For example,
encapsulation allows companies to deliver volatile or light
fragrance notes that could not be used in fabric care before--an
ability, he explains, of great interest given the proliferation
of brands that are often differentiated on the basis of fragrance.
Ciba is pursuing fragrance delivery from another
direction--extending scent longevity in the package. In October,
the company launched technology it calls ESQ--for excited state
quencher. Cheek explains that ESQ is not an antioxidant or UV
absorber but works instead by quenching the excited state that
molecules reach when they are exposed to light or high temperatures.
Although Ciba researchers developed ESQ primarily with color
stability in mind, he says the company is attracting a surprising
amount of interest from customers interested in preserving fragrance
in home and personal care products.
Cheek adds that Ciba researchers in Tarrytown,
N.Y., are also in earlier phases of work on delivery polymers
and encapsulation technology. "There are a lot of things you
can deliver in capsules. The question is commercial viability,"
he observes.
Ingredient delivery for laundry detergents may
be the most visible R&D effort at the moment, but plenty
of smart chemistry is occurring across the home and fabric care
business. Among the chemistry-driven new products in P&G's
stable is Cascade ActionPacs, an automatic dishwashing detergent
that comes in a dual compartment pouch containing both powder
and liquid phases. Grime says innovations in film technology
are allowing the company to deliver a combination of noncompatible
actives--such as bleaches and blooming fragrances--in one product.
On another front, P&G worked with Rhodia
to develop its new Mr. Clean AutoDry car wash, which promises
a spot-free shine with no hand drying. According to Rhodia's
Mihalich, the product's claim is made possible by a new Rhodia
polymer called DryRinse that is an outgrowth of the firm's Mirapol
Surf S family of hard-surface cleaner ingredients based on acrylic
polymers and copolymers.
Using inorganic chemistry, Henkel achieves a
similar spot-free effect in a new Sidolin-brand glass cleaner.
Müller-Kirschbaum says the cleaner contains a nanoscale
additive, developed with an external partner, that prolongs
the cleanliness of window glass by enhancing raindrop runoff.
Glass manufacturers such as Pilkington and PPG Industries have
developed titanium dioxide-coated glass with similar attributes,
but Müller-Kirschbaum says Sidolin's chemistry is different.
TRYING
TO EMULATE the success of P&G's
Swiffer floor cleaner line, consumer product makers are developing
cleaning products based on nonwoven fabrics with the help of
specialty chemicals companies. For example, Cognis' fastest
growing division during 2003 was care chemicals, and Köster
attributes the success to products like Dehypound W, a family
of ready-to-use concentrates being adopted by producers of nonwoven
wipes. Köster says the concentrates save formulation steps
by delivering effects such as cleaning, gloss retention, and
streak elimination in a single product.
John C. Dougherty, Degussa's
business line director for personal care, says his business
has set up a cross-functional group of researchers and marketers
to pursue innovations for the nonwoven wipes market. Among the
product attributes they are trying to create for customers are
absorbency, fast-drying, and active ingredient delivery.
The big household product makers will no doubt
be receptive to specialty chemical company efforts such as Degussa's.
P&G's annual report says the company has more than doubled
the success rate of its new product initiatives, and Grime attributes
this success in part to the help of such outside companies.
"We have long believed in strong collaboration
with our suppliers," he says. "However, we have gone much further
and developed 'research and development' into 'connect and develop'
in which we use assets and knowledge from external sources much
more than we have in the past. When used in tandem with internal
sources, this results in maximum technological reach, creativity,
and speed to the marketplace."